Comments on: Direct Axis Life Insurance

By: M. Gumede

M. Gumede — Thu, 23 Nov 2017 09:59:29 +0000

My husband passed away early this year and he had personal loans with directaxis and now I’m receiving calls from lawyers saying i need to pay them off. I know according to national credit act credit providers must have insurance included in the loan in the event of dearth, disability etc.

I phoned direct axis 7 months after reporting my husband’s death and it shows as if i didn’t report this, what are you trying to do. I don’t know if you (direct axis ) are trying to take advatage of me or what, are you following the NCA or not? I am going to report this.

By: Catherine De sousa

Catherine De sousa — Sat, 04 Nov 2017 11:33:23 +0000

I am needing to make a claim for chronic illness and loss of employment on my directaxis loan account ID # 581111007xxxx. Please respond or point me in the right direction. I am living in the UK and cannot call the call centre as it’s not supported by international dialling. Many thanks C A De Sousa

By: Inacio Vincent Pontes

Inacio Vincent Pontes — Tue, 28 Mar 2017 09:39:57 +0000

Could I please be emailed form 23 creditlife insurance cancellation form. Janine Hendricks sent me email requesting me to complete the form and send it back to life insurance cancellation@directaxis.co.za, after my enquiry with Switch2 on the 13/03/2017.

I m unable to do so since the form was not attached with the email she sent me.

By: sibongile khumalo

sibongile khumalo — Wed, 25 Feb 2015 20:08:37 +0000

I want to cancel policy number: 12191213.

By: Maria

Maria — Mon, 04 Aug 2014 04:55:45 +0000

Hi I want to know how can I cancell 2 funeral policies that I took out last week. Please