Charter Life Insurance (Now owned by Liberty Life)

Charter Life InsuranceCharter Life Insurance offers a highly competitive range of life insurance products through the Liberty Life operations and the ever-increasing network of independent brokers. The relationship which exists between Charter Life Insurance and the many operational divisions within Standard Bank is a major advantage for the business because it gives Charter Life Insurance Company Limited direct access to business from the lower income and middle income emerging markets. Charter Life’s exceptional achievements within the life insurance product range is also attributed to the strategic partnership between Standard Bank and Bancassurance. This has helped in strengthening the motivation and product knowledge of the existing broker consultant complement, attracting new business and preserving the existing client base.

Charter Life Insurance focuses on providing prompt and professional service to clients. Their innovative product range is simple and flexible with the opportunity for entry level clients to benefit from this niche insurance portfolio by accessing the products at ground level. Charter Life Insurance is a service oriented business entity with a culture of information sharing and communication technology. The company has been able to explore the benefits associated with electronic commerce in order to maintain efficient administrative processes and expedite service delivery.

Life Insurance quotes

Contact details:

Tel: 086 010 2013
Email: LA-INTERMDIARY-SUPPORT@liberty.co.za
Website: www.intermediary.charterlife.co.za

 

47 Comments

  1. Stanger

    Dear Sir/madam

    I would kindly like some info on two investments held in this surname under Jonathan Stanger and Matthew stanger opened at standard bank in alberton in 2001 as an international funds of funds .await your swift answer asap

    • VM McCurdy

      Could you please let me know what this policy is that I am paying for: Policy no. 006960000009621859 This is the number that appears on my bank statement for the debit order.

  2. Marshall Van Der Linde

    Good day,

    I have a policy with Charter Life, Policy number 84119123xxx, I would like to have a copy of my policy mailed to me and I would like to also double check that all the information on my policy is correct.

  3. Cecilia Botha

    Dear Sir/Madam
    I have a policy with Charter Life but unfortunately don’t have the policy number but would like a copy of my policy e-mailed to me. My ID is 5204300037xxx.

  4. hi

    i need to claim , please assist with the procedures

  5. Jacoba Bester

    I do have a policy with Charter life policy no.184650000xxxx and pa yR135.97 per month please
    forward me a copy of my policy.
    ID NO. 52112800xxxxx
    e. Mail = william.bester2312@xxx.com

  6. Sharon Daniels

    I have taken out a policy beginning May 2014 I still havent received any documents whatsoever, my first premium was taken from my account 29/05/2014, please forward ASAP as I’m going to cancel the debit order linked to this policy if i dont receive documentation before 15/06/2014

  7. Jacoba Bester

    Please email me copy of my policy with chaterlife my Id no: 521128008xxxx, your help will be greatly appreciated – new email address: riana@xxx.co.za

  8. Thabo Dlangamandla

    Dear sir/madam

    X.E Dlangamandla with the(policy number 8480878xxx) had a business with you in the past years regarding the policy and the life insurance of her son Thabo Dlangamandla (930507 5379 xxx). According to the information we had she had a funeral plan and life insurance for her son, which she opened at Standard bank (branch name Brits) from 2003, she was paying R200 every month, hundred for the life insurance and other hundred for the funeral plan. The time she passed on at Standard bank told us that she had no funeral plan with you. And we called the Charter branch at Cape Town and we spoke with Nthabiseng , she told us that the is no such, she told us to send the copy of a death certificate of the deceased and we did, she said she will call us again regarding the payment. She never called us again when we try to call the numbers it was on voice mail always. And Liberty is busy updating me with current balance but am not satisfied with it because it has been so long the money being invested, so I want to know that where was the other money going to all along.

    Looking forward to your early respond.
    call 076 848 7744

  9. Dear sir/madam

    X.E Dlangamandla with the(policy number 848087xxxx) had a business with you in the past years regarding the policy and the life insurance of her son Thabo Dlangamandla (930507 537xxxx). According to the information we had she had a funeral plan and life insurance for her son, which she opened at Standard bank (branch name Brits) from 2003, she was paying R200 every month, hundred for the life insurance and other hundred for the funeral plan. The time she passed on at Standard bank told us that she had no funeral plan with you. And we called the Charter branch at Cape Town and we spoke with Nthabiseng , she told us that the is no such, she told us to send the copy of a death certificate of the deceased and we did, she said she will call us again regarding the payment. She never called us again when we try to call the numbers it was on voice mail always. And Liberty is busy updating me with current balance but am not satisfied with it because it has been so long the money being invested, so I want to know that where was the other money going to all along.

    Looking forward to your early respond.
    076 848 xxxx

  10. Marvin Pringle

    I would just like to know why is it that I have never received a statement with details of the police I have with Chater life. A debit order goes off every end of the month for the last three years. My email address is pringlexxxxxx@yahoo.com. Could you be so kind to provide me with a contact number to follow up. It is just unacceptable clients service from this company!

  11. Athol Kerst

    Dear SIr/Madame,
    I was going through old papers of mine the other day and came across a document relating to a policy with you.
    Could you be so kind as to inform me of the status of this policy.

    Policy Number 8301xxxx

    Yours sincerely,

    Athol Kerst

  12. J.J. Stapelberg

    Dear Sirs,
    I have had policy many years ago and requested it to be made payed-up.
    Can you please advise me on the status thereof.
    Policy No> 873246xxxx
    Your assistance will be appreciated.

  13. mokhethi ml

    My id number is 740915552xxxx and had a policy with your company, what’s the present status of that policy? Fax 086768xxxx, cell 079575xxxx. Hope to hear from you ASAP

  14. Mr Kgomotso Comfort Molefe

    I am retired and in my seventies.I took a policy with Charter Life long time ago.I want you to check the status of my policy and reply please.

    Policy number: A647683xxxx
    Id :39072252xxxx

    Names as above.

  15. Melissa Bradshaw

    Please could you contact me regarding my policy that was taken out to cover my bond as I would like to check the information is correct. ID number 780929015xxxx.

  16. AMC Sillands

    Good day

    I have 2 policies with you which I would like to cancel with immediate effect. I do not have the policy numbers. My ID number: 7205280148xxx.

    Awaiting your response

    AMC Sillands

  17. Leo Swart

    Have not ever received copy of my policy with your company,and have been paying for the last 2years.Please forward to my address.

  18. rhyn swanepoel

    I am not sure if i have a policy with Chartered Life, my ID is 550407501xxxx

    Regards
    Rhyn Swanepoel

    • Zama Mathenjwa

      Greetings
      My name is Zama Gabisile Mathenjwa , the daughter of Mrs Zaphezulu Getrude Mathenjwa. She has sent me to ask about the policy she took in the year of 2006 and she was supposed to get her premiurs back in the year of 2009 but she has’nt. She would be so happy if this could be attended as soon as possible as she’s been trying so hard to get hold of you. I would be so happy if this comment cannot be displayed here as it contains our cellphone numbers, my mother’s cellphone number is, 071 1680 xxx. My cell phone is 082 096 xxxx.

      I Thank you

  19. Lizelle

    Charter Life just started deducting money from my bank account. Their consultants called me a few times, but I kept on telling them that I wasn’t interested. I find this totally unproffessional. Another lady called me this morning for another policy, I told her I wasn’t interested, but she just kept on babbling. If I wanted a funeral policy I would contact my choice of institution, I would like my money back, and I do not want to be contacted whenever you feel like it. We all have jobs, I do not have the time to chit chat about policies during office hours. Just take NO for a answer….cancel this policy and pay back my money. I am so frustrated with this!!!

  20. G A Nezar

    Please advise the cover for Chartislife0358400000084219 & Chartislife0042800001916119 as it appears on my bank statement as I do not have any documentation thereof.

  21. S D Wait

    Please could you provide me with details for a policy, the premium is deducted via debit order monthly with the following reference 054050000002371xxx for the value of R68.18. A quick response would be appriciated.

    Regards
    S D Wait
    084 4466 xxx

  22. Tryphina Thinane

    my sister pass on in 2008 and she had a policy with you ,her name is Joyce Thiwane
    can you please check her policy

  23. Madeleen Joubert

    My cancer policy was updated with the new premium due the 1st of November 2015.
    Charter’,s Life deducted the old premium of R99 as well as the new premium of R119.
    I still haven,t receive any policy documents yet. Contact me urgently on the above mentioned e mail address.
    Thank you.
    Madeleen Joubert

  24. WB du Plessis

    Re Policy 84147850

    May I enquire about this policy and whether it is still active.

    Thanks

    WB du Plessis
    Port Elizabeth
    083 629 2281

  25. Rayline Williams

    Hi there , can one of your consultants please contact me on the above email address, thanks

  26. Mandisa

    My late husband id4502055533088 had following policies with chater life please check them out for me.
    84763316000
    84017928000
    84009173000
    94009173
    Dvs1309021220021345. My contacts 084721xxxx

  27. Gwen Rossouw

    Please advise me on a policy I took out many years ago, I was a staff member at Nedbank and as far as I can remember this was cover on the life of my husband. I have never had any policy or correspondence concerning this policy all I have is the reference number which appears on my Bank statement
    My ID number is 590112003xxxx
    The reference number on my statement is 0394200000001320 the amount being debited is R35.80
    Looking forward to you speedy response

  28. CA Fleischer

    May I inquire about this policy and whether it is still active.

    84167976xxx

    Thanks

    Read more: https://www.lifeassurance.org.za/life-insurance-companies/charter-life-insurance/#ixzz4CJDYI13w

  29. CA Fleischer

    May I inquire about this policy and whether it is still active
    84110336xxxx

  30. R.Bensch

    I have been paying a Charter Life police for 20+ years and would like to know what it is for Policy no 1459000006785xxxx

  31. Rariaan Roets

    Good day.

    can you please contact me. I have two Policy’s that I need to cancel with immediate effect.

    my ID no is: 77060700xxxx.
    contact no: 079470xxxx

    regards
    Mariaan Roets

    • Mariaan roets

      Good day. Can you please confirm that my policy’s have been canceled or not.

      Can some one please notify me.

      Regards

      Mariaan

  32. Dlamini PP

    Kindly explain the funds contributed in the RETIREMENT ANNUITY policy number: 84784701-000 since its commencement date: 01/10/2003.

  33. Phillipus Adriaan Minnaar

    Please send me copy of policy 01337000000766xxxx no appearing on bank statement Standard Bank..Have lost documents in move.Amount R35.17.Thanking you in anticipation..

    • Phillipus Adriaan Minnaar

      Have lost policy in recent move.No01337000000766xxxx is number appearing on latest bank statement.This is my third request for a copy of this policy to be sent to me by E-Mail or to Poste Restante KleinBrak Rivier 6503.Will you PLEASE reply.
      Yours
      P.A.Minnaar
      I.D.340120504xxxx

  34. KEAMOGETSWE ANNAH (MOGATWE) MOLOKO

    Hi there! Since i had an educational saving policy with you long time ago, assisted by Mr. Kgosiemang for my two sons and never claimed or get any premium until 2013 when i switched to CAPITEC Bank. I lost my one page policy confirmation letter due to residential movement that i had a policy with you, which had a policy number on. Can you please tell me what happened to my savings. My contact details are: 076122xxxx, office no: 018 406 4749/50, ID No: 751115083xxxxx.

    Please contact me or send an email.

    Regards,

    K.A Moloko

  35. Glynn Buckle

    I”m paying for a funeral policy FP1 no.2042473 which was taken out by my deceased father. I would like information on the policy and benefits.

  36. Gloria Twaise

    Hi
    i have an education policy for my son from birth, he was born in June 2004 The policy number is, 19162000002863. The account which the policy was deducting from is closed but i want to proceed with it. My sons names in thd policy are Thabo J. RATLOU

    Kindly let me know so we can proceed with the policy.

    TThanking you

    Gloria

  37. Adri Beukes

    Good day ID 710108020xxxx
    I and need to change bank details please can you advise who I should contact.
    I have no policynr
    Regards Adriana Beukes 084 510 2xxxx

  38. lebogang silvia makuwa

    My mother left Us the policy the in chater can u please send document id no 9012280605xxx

  39. lebogang silvia makuwa

    Good day
    Can i have my policy document on this id no 9012280605xxxx

  40. Raphael Nel

    Good day I need info on policy number 102390202611962158
    otherwise I will cancel the stop order

  41. Marietjie Holtzhausen

    I have a policy from you please can yu send me a copy
    Polic no 068600000536332174

  42. Good afternoon, my father opened the Noordvaal Investment Plan policy on the 4th of December 1991 and he passed away on January 1995(i was 9 years). Policy documents are available with me. The Policy covered him and his Family. Please help me what i need to do? my contacts are +267 742 251 603.

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